Check External Services Status
We recommend that you monitor any remote identity providers you use with your Auth0 connections to quickly isolate the source of the problem.
If you see potential issues with your Auth0 service, but Auth0 Status doesn't indicate any problems, check the status of any external services that you use with Auth0, such as:
Your customers may have some of the same concerns, so you may want to document any monitoring pages or endpoints that they can view to help them troubleshoot and narrow down the location of an issue.