Reset Account Passwords

If you need to change your password or you have forgotten the password to your Auth0 account, in most cases, you can set a new password from the Auth0 Dashboard. Password resets cause Auth0 sessions to expire.

1. On the Auth0 account login screen, enter the email address associated with your account and click Continue, then choose Forgot password? at the next screen.

2. Confirm your email address and click Continue to submit. You will receive an email that provides further instructions on resetting your password.

3. If your request was successfully received, you'll see "Please check the email address [your email] for instructions to reset your password."

There are some special password reset circumstances:

• If you've enabled MFA and need an MFA reset for your admin account, contact Auth0 Support.

• If you're using a social or enterprise account to log in to Auth0, reset your password with the appropriate identity provider.

• If you are an administrator trying to reset a user's password, there are two methods:

  • Use the interactive password reset flow with Universal Login or the Authentication API where the user receives an email with a link that opens the Auth0 password reset page to enter a new password.

  • Directly set the new password either using the Management API or the Dashboard.