Check User Profiles
Is user profile information correct at the source (authorization server)?
Generate and check the HAR file, look for an
id_token
.Decode the
id_token
at JWT.io to see if it has the correct information.Check any custom database scripts or rule logic.
Check if you called
/tokeninfo
endpoint and have a custom domain configured within Auth0. If so, you need to use/userinfo
endpoint insteadCheck if you called
/userinfo
endpoint properly. You should pass an access token. You should call this endpoint with the default Auth0 domain even if the tenant has a custom domain enabled.Check if you specified the correct scope to get an Access Token.