Change Freeze Policy
Auth0 schedules change freeze periods throughout the year to ensure platform stability and resilience.
During these periods, certain customer activities are restricted.
Upcoming change freeze periods
Start date | End date |
---|---|
October 12, 2024 | October 20, 2024 |
November 28, 2024 | December 1, 2024 |
December 21, 2024 | January 1, 2025 |
Load tests
Previously-approved load tests scheduled to occur during a change freeze must be rescheduled.
You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.
Penetration tests
Previously-approved penetration tests scheduled to occur during a change freeze must be rescheduled.
You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.
Failover tests
Previously-approved failover tests scheduled to occur during a change freeze must be rescheduled.
You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.
Request an exception
You can request an exception to this policy through the Support Center.